Meet The Team

Our Team

At Ailsa Response, our strength lies in the compassion, dedication, and professionalism of our people. From our frontline carers to our leadership team, every member plays a vital role in delivering high-quality, person-centred care across our communities. We are a diverse team of care professionals, support staff, and managers united by a shared mission: to provide safe and effective person-centered care of the highest quality whilst respecting the dignity and diversity of our service users, their families and our colleagues.

Passionate About Making a Difference

At Ailsa Response, our strength lies in our people. With over 25 years of experience, we’ve built a trusted team of care professionals, regional managers, compliance leads, recruitment specialists, and operational experts – each committed to delivering safe, effective, and compassionate care across Scotland.

We don’t just fill shifts – we build partnerships. Our team works closely with local authorities and private providers to understand the unique needs of each service. Whether supporting care homes, hospitals, secure settings, or community-based services, we provide fully vetted, experienced staff who are ready to make a difference from day one.

Backed by Clece Group

Call-In Homecare is proud to be part of the Clece Group, one of Europe’s largest and most respected services providers. Founded in Spain in 1992, Clece employs over 80,000 people and is recognised for its commitment to innovation, social inclusion, and excellence in care delivery.

Clece is owned by the ACS Group (Actividades de Construcción y Servicios) – a global leader in infrastructure development and support services. This relationship provides long-term investment, access to cutting-edge resources, and a stable foundation from which we can continue to grow and innovate in the care sector.

Being part of the Clece family gives us access to international best practices, robust support systems, and long-term investment; enabling us to deliver outstanding care in communities across the UK. It also means we can offer stability, scale, and a forward-thinking approach while retaining our local feel and client-first mindset.