Meet The Team

At Ailsa Response, people are central to everything we do – from the care we provide to how we work with our partners.

Our Team

At Ailsa Response, our strength lies in the compassion, dedication, and professionalism of our people. From our frontline carers to our leadership team, every member plays a vital role in delivering high-quality, person-centred care across our communities. We are a diverse team of care professionals, support staff, and managers united by a shared mission: to provide safe and effective person-centered care of the highest quality whilst respecting the dignity and diversity of our service users, their families and our colleagues.

Passionate About Making a Difference

At Ailsa Response, our strength lies in our people. With over 25 years of experience, we’ve built a trusted team of care professionals, regional managers, compliance leads, recruitment specialists, and operational experts – each committed to delivering safe, effective, and compassionate care across Scotland.

We don’t just fill shifts – we build partnerships. Our team works closely with local authorities and private providers to understand the unique needs of each service. Whether supporting care homes, hospitals, secure settings, or community-based services, we provide fully vetted, experienced staff who are ready to make a difference from day one.

Backed by Clece Group

Call-In Homecare is proud to be part of the Clece Group, one of Europe’s largest and most respected services providers. Founded in Spain in 1992, Clece employs over 80,000 people and is recognised for its commitment to innovation, social inclusion, and excellence in care delivery.

Clece is owned by the ACS Group (Actividades de Construcción y Servicios) – a global leader in infrastructure development and support services. This relationship provides long-term investment, access to cutting-edge resources, and a stable foundation from which we can continue to grow and innovate in the care sector.

Being part of the Clece family gives us access to international best practices, robust support systems, and long-term investment; enabling us to deliver outstanding care in communities across the UK. It also means we can offer stability, scale, and a forward-thinking approach while retaining our local feel and client-first mindset.

Meet the team

Lyndsey Riddell

Business Manager
Glasgow

Lyndsey first joined Ailsa Response as a Coordinator six years ago and stepped into the role of Business Manager in April 2023. She thoroughly enjoys her role and has taken great pride in watching Ailsa Response grow and adapt, thanks to the dedication of the office team and the hard work of the carers who support the service every step of the way. Lyndsey’s leadership and commitment over the past six years have been instrumental to the service’s success. She continues to be a valued and inspiring member of the team.

Conor Barr

Business Development Manager
Glasgow

Conor brings valuable experience from his previous role as Operations Support Manager at Ailsa Response’s sister company, Call-In Homecare. His background in operational support has equipped him with a strong understanding of the care sector, which he now applies in his role in Business Development. He is passionate about the rewarding nature of the care industry and takes pride in contributing to work that truly makes a difference. Conor especially enjoys the opportunity to connect with people from all walks of life and is enthusiastic about building relationships across the sector. He looks forward to working alongside the Ailsa Response team to grow the branch and expand its impact across Scotland.

Georgia Nutt

Coordinator
Glasgow

Georgia joined Ailsa Response as a Care and Administration Coordinator. She brings three years of experience as a Support Worker, which has proven invaluable in her current role. Although the role is quite different from her previous hands-on care work, Georgia is thoroughly enjoying the new environment and the supportive team she works with every day. She’s excited about the journey ahead and looks forward to growing within the organisation.

Amy Mcintyre

Coordinator
Glasgow

Amy has worked as a Care and Administration Coordinator at Ailsa Response for just over a year. With previous experience as a Health Care Assistant, she brings valuable insight into the challenges and responsibilities faced by carers, an advantage that enhances her effectiveness in her current role. She thoroughly enjoys her work, particularly the problem-solving aspects and the opportunity to collaborate with a supportive and dedicated team.

Bronagh Gibson

Recruitment Consultant
Glasgow

Bronagh is Ailsa Response’s Recruitment Consultant. She previously worked with the company nearly two years ago and returned in 2024. Since rejoining, she’s been excited to see how much the organisation has grown and evolved. What Bronagh enjoys most about her role is speaking with a wide variety of people each day. Her background in administrative roles within the healthcare sector has given her valuable insight into the needs of both carers and clients.  She takes great pride in helping candidates find the right roles and ensuring clients receive the support they need, always striving to find the right fit for everyone.

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